The Philippine Health Insurance Corporation (PhilHealth) stands firm to its commitment to protecting the privacy and personal data of all its members. Its feedback channel through the Corporate Action Center does not collect personal information on official social media pages such as Facebook, X (formerly twitter), YouTube, Instagram, Tiktok and Spotify.  

This commitment aligns with the broader national push for data security, a priority emphasized by President Ferdinand “Bongbong” Marcos Jr. vision of a digitally secure Philippines.

PhilHealth assures everyone that its official social media platforms are used solely for:

• Disseminating official information
• Responding to general inquiries
• Directing members to appropriate channels for specific concerns

Members are reminded to never share personal details such as full name, address, birthdate, or PhilHealth Identification Number (PIN) on social media platforms.  

For queries involving PIN Verification, claims status, contribution history, and other matters, members should contact PhilHealth through its official hotlines and email. These channels are designed to safely handle personal data in accordance with the Data Privacy Act of 2012. Members may also refer to the Privacy Notice posted on PhilHealth official website at www.philhealth.gov.ph/privacy/.

PhilHealth also encourages the public to be watchful and report any suspicious activity or unofficial accounts claiming to represent the agency.

For official updates and assistance, please contact the PhilHealth Corporate Action Center through the following channels:

Hotline:  (02) 8662-2588  

Smart: 0998-857-2957/ 0968-865-4670

Globe: 0917-127-5987/  0917-110-9812

Email:  actioncenter@philhealth.gov.ph

Website:  www.philhealth.gov.ph

Social media pages:  

• Facebook page: PhilHealthOfficial
• Youtube, X, Tiktok, & Spotify: @teamphilhealth  
• Instagram: @team_philhealth